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After I purchased

  • Can I purchase a replacement part? Do you sell just the filter/carafe?
  • When will I receive my order?
  • My order broke in the delivery process. How can I get a replacement?
  • I have not received my refund. What now?
  • How can I cancel an order?
  • My order never got to me, what do I do?
  • What do I do if I receive an incorrect order?
  • How do I make changes to an order I’ve already placed?
  • How long will it take to receive my refund?
  • My order's tracking number says it was delivered but I did not receive it. What should I do?

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